Axepta IT Service Privacy Policy

Axepta SA operates the https://axepta-it.com website, which provides the service.  This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service, the axepta-it.com website.

1. Data Controller
The data controller responsible for the processing of personal data is Axepta SA, located in Geneva, Switzerland. For any inquiries, please contact us at itservices@axepta-it.com

2. Personal Data Collected
We collect personal data such as name, email address, phone number, IP address, and any other information provided voluntarily through our website, contact forms, or scheduling tools like Calendly.

3. Purpose of Data Processing
Personal data is processed to provide our services, manage appointments, respond to inquiries, improve user experience, and comply with legal obligations.

4. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements.

5. User Rights and Choices
Users have the right to access, correct, delete, or restrict the processing of their personal data. They may also object to processing and request data portability. Requests can be sent to itservices@axepta-it.com

6. Data Sharing with Third Parties
We may share personal data with trusted third-party service providers who assist us in operating our business, such as hosting providers, email services, and scheduling platforms like Calendly. These providers are contractually obligated to protect your data.

7. Third-Party Services and Objections
Our website may integrate third-party services such as Calendly for scheduling and Google Analytics for usage tracking. Users can object to data transfer by disabling cookies or contacting us directly.

8. Contact Information
For questions about data processing or to exercise your data protection rights, please contact us at: itservices@axepta-it.com

9. Legal Basis
Our data processing practices are based on the Swiss Federal Act on Data Protection (FADP) and the General Data Protection Regulation (GDPR).